Customer Advisory

Customer Safety is Our Priority

In observance of the safety measures and health protocol required by our government to prevent the spread of the COVID19 virus, we have maintained a minimum amount of employees to man our Customer Service Desks in our offices in Mandaluyong, Alabang, Cebu, and Davao. 

We encourage our customers to communicate with us online through email and live chat, or call us through our customer service telephone hotline. We also request that you schedule an appointment with us at least a day prior to your desired schedule if you find it necessary to visit us at the office. 

You can also continue with your monthly payments through our various bills payment channels mentioned below.   

We thank you for your support and understanding. We believe that we can brave this pandemic together - as one community, as one family. 

Customer Service Desk
Hotline No.: (+63 2) 8-588-1688 
Email: servicedesk@filinvestland.com 
Live Chat: servicedeskonline.filinvest.com.ph 

Bills Payment 
Any branch of East West Bank, BDO or SM Payment Center  
Company Name: Filinvest Land, Inc.  
Subscriber’s Account Name: Client Name 
Subscriber’s Account Number: Client Contract Number 

Download the appointment setting form here:
https://www.filinvestland.com/sites/default/files/pdf_files/Appointment%20Form%20-%20Service%20Desk.pdf